Noida-based IT and outsourcing services provider HCL Technologies (HCL) said it signed a five-year, end-to-end IT transformation services deal with Germany-based chemical firm Wacker Chemie AG.
The size of the deal was not disclosed.
Wacker CIO Dirk Ramhorst said his firm was looking to replace its current sourcing model with a “long-term Next Generation Managed Service sourcing model’.
“We wanted a partner to not only enhance our digital transformation journey but also support the ‘Wacker Digital Program,’ helping us to become a digital leader in the chemical industry. We have great confidence this partnership will improve efficiencies through potential harmonization of service delivery across IT areas while ensuring frictionless and streamlined processes.”
HCL, however, said the deal will help Wacker “establish a modernized digital workplace and improve its quality-of-service delivery”.
“Wacker’s engagement with HCL will lead to significant cost efficiencies through modernization, standardization and automation,” the Indian company said, adding that it will deploy AI-enabled virtual assistants “to drive efficiencies for Wacker”.
HCL Tech, founded by entrepreneur Shiv Nadar during the early days of the tech revolution, is one of India’s top-line outsourcing service providers, and has 175,000 employees across 50 countries.
It offers IT and outsourcing solutions to financial, manufacturing, technology, telecom, media, retail, healthcare and government sectors.